“Make A Great Impression on the Kustomer”

Customer Value Management is the art of “increasing customer value individually”.  CVM is designed to address the major activities that bear on the revenue and profitability potential of telecom customers:

  • Effort to acquire new customers
  • Challenge of retaining customers
  • Various means of increasing customer value

The financial impact of each of the three areas will vary depending on the current state of the operator’s CVM effort and the nature of the operator’s business whether fixed line, mobile, or both. To meet these operator challenges, 6d brings in carrier-grade solution – “MAGIK”, widely deployed in different types of market and backing operators to increase the customer Value in real time. The platform encompasses customer identification, advanced data modelling and customer scoring, contact management, campaign management, tailored customer rewards, cross- selling and upselling campaigns.

  • Customer 360 degree Advanced Analytics
  • Campaign management
  • Enterprise Messaging
  • Customer Churn Prediction Analytics
  • Recommendation Engine - Next Best Offer
  • Intelligent Notification System
  • Customer Loyalty Management System
  • Cross – selling Real time offers through Retailers/Dealers
  • Smart Screen – In-browser messaging
  • BI & Analytics

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