Customer Relationship Manager (CRM)

6d’s CRM helps in accelerating customer acquisition, improving service satisfaction &customer loyalty, and focusing purely on customer-centricity to boost revenue. Modern Telecom industry has scaled up service offerings and customers prefer interconnectivity & integration in daily life.

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Key Highlights

  • Customer Information Management – Individual/Corporate/Enterprise customers
  • Order Management with rule based Automation
  • Work Flow Management
  • Sales – Lead Management for faster conversions
  • Resource & Inventory management
  • Customer Complaints and Inquiry Management
  • Grow Business with Effective Channel Management
  • Powerful distributor Management
  • Provisioning & Activation Management