Voice Mail

VMS/VSMS is a highly flexible solution that allows callers to leave a voice message if the receiving party is not available. The solution supports multiple channels for message retrieval, personalized greeting messages and other advanced features such as Visual Voice Mail and chat features. This service can record, send and process Voice messages in a pre-configured or customized way to meet specific customer needs.

 

Key Features

  • Application overlay-no changes to existing infrastructure; works on 2G/3G/LTE
  • Applicable to any handset
  • Easy-to-use – Overcomes text usability issues
  • Available in all languages
  • Visual Voice Mail features

 

MCA

Missed Call Alerts service presents an innovative solution for notifying telephone users about missed calls and delivering missed call details to subscribers who have missed the calls due to Switched Off/Not Reachable/Busy (with no call waiting) cases. This service helps the users to retrieve their lost calls, thereby encouraging them to make return calls as per their choice. The increased number of calls translates into increased revenues for the operators.

 

Key Features

  • Multichannel support (USSD/SMS/Web/Call Centre) for service activation (Opt-in and Opt-out)
  • Auto reply SMS to caller
  • Notify me Service when the subscriber is back into the network
  • Consolidated Notification for missed calls within a predefined time limit
  • Notification with Call Back option

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